We take great pride in our reputation for providing high
quality science education tools at discounted prices. If for any reason
you are not satisfied with your purchase, we’ll assist you with a prompt
refund. Simply call our Customer Support Center at: 404 885-9778
Paying by credit card: This is the easiest and least
costly method. You are charged no fee for the exchange of funds. Simply
complete your order on the shopping cart. You may also call your order
in and pay over the phone with a credit card. We accept payment from American
Express, Master Card and VISA.
Paying by check: We accept payment from banks with a
branch in the United States. You may complete an order form and mail with
your check.
Paying by Purchase Order: We accept payment from schools
using net 30 terms with an approved Purchase Order.
Return Policy: Please return any product with which
you are not satisfied, in new, unused condition, within 15 days of purchase
for exchange or a full refund of the purchase price. Please call for a
return authorization. Return address:
Shipping method: Our primary shipping source is UPS
Ground. Packages arrive in one to three days in states closer to our Atlanta
based fulfillment center. Destinations that are greater distances away
may require as many as eight days to receive shipment. We also offer UPS
2-day service. And we can meet special shipping requirements if needed
– contact the orders dept for more information. Please note that
UPS is unable to ship to post office boxes – a physical address
is required.
Please check your order carefully upon receipt. Sometimes small items
can hide in the packing material. Please alert us immediately if your
order is incomplete.
Quick turnaround: Every order is a rush order to us!
We are working every order as quickly as possible and most ship within
48 hours of receipt. We ask for a phone number and email so that if there
is a question about your order we can reach you right away.
Prices are subject to change without notice
Payment must be made in US Dollars
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